Terms and Conditions of Bus Hire

LEGAL PROVISIONS The Road Traffic Act 1960 and other statutory provisions regulate the hiring of vehicles, it’s use and the conveyance and behaviour of passengers. The Hirer undertakes to comply with all laws and regulations relating to contract operations. Upon entering into a contract with the hirer you agree to be bound by these Conditions of Hire whether you have received a copy or not, it is your responsibility to request a copy should you require.

USAGE The vehicle must be used only by the Hirer any may not be without the Company’s prior written consent. The Hirer must also advise all the passengers in advance of the Conditions of Carriage. 

DRIVERS’ HOURS AND REST PERIODS All regulations relating to the drivers’ hours and rest periods must be complied with. 

CHILDREN Children are carried in accordance with the provisions of relevant regulations. 

LUGGAGE, EQUITMENT, PERSONAL BELONGINGS ETC. There is room for reasonable amounts of baggage and equipment which will be carried at the discretion of the driver. All items are carried at the passenger’s risk and the Company will not be responsible for any loss or damage however caused. It is the passengers responsibility to insure their luggage, effects etc. against loss or damage. 

CONDUCT ON VEHICLE AND DAMAGE The driver is responsible for the safety of his and passengers and must be allowed to decide what conduct of behaviour is permissible in the vehicle. Standing on the seats or on the roof is not permitted and the Hirer will defray the cost of making good any damage done to the vehicle by passengers. 

LOST PROPERTY All articles are deposited at company’s premises, to which all enquires should be addressed. A Handling charge will be made for each item. 

SEATING No vehicle may carry any passenger excess of the authorised seating capacity. 

ALTERATIONS The Company accepts no responsibility for the non-observance of any alterations to the hiring arrangements unless agreed to and confirmed in writing by the Company beforehand. 

ROUTES AND TIMES The shortest and most direct route in both directions will be taken unless otherwise specified and the Hirer will be liable for any extra time incurred or mileage covered to meet a party’s requirements, in addition to those quoted for. 

VEHICLES The Company reserves the right to substitute other operators’ vehicles for the journey, if necessary. 

NOTICES No unauthorised bill, poster or placard may be displayed on any vehicle. 

NATIONAL EMERGENCY In the event of a National Emergency, strike or for any reason beyond the control of the Company, the Company reserves the right to cancel any booking and refund any monies paid without further obligation. 

CANCELLATION In the event of cancellation of a hire by the hirer within 5 days of the hire taking place, the hirer will forfeit the deposit paid to secure the booking, under certain circumstances and at the companies discretion the deposit could be used against future bookings made by the hirer.

RESPONSIBILITY The Company does not guarantee to complete any journey in any given time and, apart from the cover conferred by the compulsory statutory insurance against third party risks as required by Section 151 of the Road Traffic Act 1960 and Section 148 of the Road Traffic Act 1972, it does not accept responsibility for any loss, damage, inconvenience, injury or death arising from any accident, breakdown or delay attributable to reasons beyond the control of the Company. 

COMPLAINTS Complaints regarding the company’s vehicles, drivers or officials or concerning any matter relating to the contract should be made, in writing within 14 days, to the companies registered address.

VARIATION OF CONDITIONS OF HIRE No agent or employee of Readypay Ltd. t/a Phoenix Taxis & Mini-Coaches, nor any customer or hirer, is empowered to vary the Conditions of Hire in any way whatsoever. Any variation will only be deemed binding upon the Company if confirmed in writing by the Company and signed by the Company Secretary.