Phoenix Taxis

The North East’s local low emission taxi provider. Phoenix Taxis has served Northumberland, Newcastle and the North of Tyne area for over 30 years


We are open 24/7 365 days a year for your needs. Give Phoenix Taxis a call today to book your low emission taxi.

Our team would be happy to help you book a taxi as well as answer any queries.

01670 540 222

Get a quick quote using our online booking system

Just enter your pick up and drop off location, then choose which vehicle you need for how many passengers. You’ll get an instant quote for your journey. Get a quote for an advance booking by picking a different date and time.

Book on the app

Order a taxi at the touch of a button with the Phoenix Taxis App! Get a quote, an estimated waiting time for a taxi, and pay for a journey by cash or card with minimal fuss. To download our app simply click on your suitable app store:

Accepted Payment Methods Logos


“Used Phoenix for the first time for a group of 6 to go to the airport and be picked up on return. Both drivers were friendly and assisted in the loading and unloading, arrived on time and the prices were reasonable. Will be our first choice in future.”

Geoffrey C.

“I had the privilege of Phoenix Taxis from Cramlington to Berwick yesterday and must say what a comfortable and relaxing journey. Our driver Anthony was pleasant, knowledgeable, and a credit to this business.” 

Linda. M

“I rang for a taxi today from Homebase, I had taken my elderly Aunt shopping for plants. What a brilliant man who picked us up, he was very patient in getting my Aunt in the vehicle and even helped get her plants out, a very professional friendly driver many thanks.”

David. M

“Needed a taxi to the station. Booked it online which was easy enough to do. The taxi arrived on time and the driver was very friendly and chatty. Will definitely be keeping the app on my phone for the next time I need a taxi 😊”

Karen. H

“We want to thank you and especially the taxi driver who drove us from the Railway station in Durham to Manchester Airport today! He saved our return to Switzerland as we had a booked flight. For us, it was impressive how the taxi driver was organised to help us in this delicate situation this morning at 9am in which several trains were cancelled to York and we feared we’d miss our flight at 2.25pm at Manchester. Also we congratulate your taxi enterprise on the way that you feel responsible to reduce CO2 emissions by driving hybrid cars!! We had a very pleasant run with him with a lot of information about GB and Switzerland we exchanged. Thank you very much!” 

Albin and Elisabeth. S

“Had two taxis booked to collect from a wedding venue at 1am. All went brilliantly – arrived on time, friendly, efficient. Booked a taxi on the day the next morning to return to the venue for my car. Again faultless really happy with their services and would use again in future.”

Alex. W

“Ordered on the app which was very straightforward. Had to write notes as I was returning from holiday so I put my flight details on. Literally, as I was walking out of the airport I had a call from the driver saying he was on his way. Waited about 10 minutes as there was traffic. Lovely friendly driver. Great price too. Will definitely use again.”

Nicola. L

“Would never think of using anyone else great technology, great app, great customer service.”

Andy B.

“Does what you need it to! Easy to download, get registered. I ordered an 8 person taxi, which was simply done on the app, quote in seconds and then a simple history view of bookings!”


“Saturday 15th April taxi journeys between home & Ashington for appointments. Excellent prompt service, clean & comfortable cars, friendly efficient drivers, updates on booking, arrival etc. Highly recommend, always my first choice. Thank you.”

Beryl H.

“I would just like to pass on my sincere thanks to the driver who took my 92 year old mother in law home today 20th December. Due to ill health, we were unable to do this ourselves and Phoenix provided a superb trustworthy service. My family would like to thank you all very much. Especially the driver with whom it seems she is now best friends!”

Patricia W.

“I used Phoenix taxis twice today to get me too and from hospital…both drivers were incredibly lovely men who were cheerful and chatty throughout our journey. Also, the cars themselves were very clean and tidy. The fares are also much better priced than any other taxis around my area. Will definitely be using again!”

Steph P.

“Due to a problem with the door not opening on the train at Berwick we had to stay on the train until Alnmouth. LNR ordered us a taxi to get back, it was late and cold, a lady from Phoenix Taxis arrived, absolutely lovely very friendly and chatty. She turned a horrible experience into a lovely pleasant return to Berwick-upon-Tweed. She is a credit to your company.”

Jeanette M.

“Really pleasant driver Micheal who made the journey very comfortable. Good value taxis always clean and polite.”

Gabriela U.

“On one of the busiest days of the season we booked with Phoenix and although the cab was a bit late the driver was really polite and apologetic and drove really well!! It was a nice clean cab. Thank you.”

Vicki M.

“Excellent service all three bookings arrived spot on time. Polite and helpful drivers clean vehicles. Would recommend your company always. Thank you for your service. 5 star service.”

Janet R.

why choose phoenix taxis?

Phoenix Taxis are the North East’s leading sustainable taxi service with more Electric Vehicles on our fleet than any other.

All Phoenix vehicles have Chip & PIN and contactless terminals on board so no need for cash if you have to dash! Read more about our payment options.

We are customer focused and affordable: we offer on request fixed rates on any journey, so you know what you’re paying in advance.

Customers can book a taxi by calling us, using our mobile app and through this website.

Our fleet of vehicles has taxis, multi-person vehicles, mini buses and coaches: Whatever the transport need, we have you covered!

White Tesla at Newton Hall


Phoenix Taxis provide a luxury wedding car service that can be tailored for your special day. All quotes include a driver, and we have a selection of deluxe vehicles for you to choose from.


We provide corporate accounts with a range of benefits including discounted rates and a dedicated account manager.

Taxi driver with passengers in the back


Are you looking for a change of career?
Find out more about becoming a taxi driver with Phoenix.

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