Book on the app
Order a taxi at the touch of a button with the Phoenix Taxis App! Get an estimated journey price, an approximate waiting time for a taxi, and pay for a journey by cash or card. Available for Apple or Android the app makes booking your taxi journey with Phoenix even easier!
To download the free app simply click the button below:
Phoenix Taxis app features
Can I only use it if I need a taxi straight away?
Whether you need a taxi for ASAP or would like to prebook a taxi for later you can use our app for both.
What Type of Vehicles Can I Book?
The Phoenix Taxi app gives you a handy estimated wait time for your car, you can select a normal 4 seater, 6 seater or an 8 seater taxi.
How Can I pay?
Don’t worry you can still pay by cash for your journey when using the app as well as card and mobile pay. All Phoenix vehicles have Chip & PIN and contactless terminals to help you pay your way. If you are a business client with us you can even add your account to the app for your staff and clients. Multiple payment methods can be added to the app for personal and business use. Also if you decide you want to change your payment method from trip to trip that’s not a problem just switch between them when booking.
Can I Book a taxi with Multiple Drop Offs?
The app allows you to enter 4 locations for you taxi journey so you can travel with your friends and family.
Am I Able to Track My Taxi?
Once you book a taxi you can track your vehicle while it’s enroute to you. If you book for a friend, partner or family member, you can track the progress of their journey from your smartphone. You don’t even need to know where you are to order a taxi, the GPS on your phone can do that for you!
Is It Easy to Use?
We make sure we invest in the latest technology to make the app as user friendly as possible, you can even personalise the app by adding your favourite destinations. There is also a feature which will allow you to label addresses as your work or home for ease.
Downloading the app
To download the Phoenix Taxis app to your smart phone, simply visit your app store, search: “Phoenix Taxis”, and download. Alternatively, click on the appropriate link above. The App Store can be found on iPhones, Google Play for Android phones.
If you have any questions regarding the Phoenix Taxis mobile app, contact us directly here.
Please note that we can only service app bookings within our service area (journeys between or through areas north of the Tyne). If you aren’t sure your journey is within our service area, please call us to confirm before making an app booking.
By using the app, you agree to the terms and conditions.