Careers

Phoenix Taxis Careers – Jobs & Available Positions

Are you interested in working for the largest taxi operator in Northumberland? We are always looking for taxi drivers, as well as customer service call handlers for our booking office in the heart of Blyth. With Phoenix, you can enjoy the benefits of working for a well-established and trusted company with the possibility of flexible hours and great earning potential.

PLEASE NOTE: These roles are for UK residents only.

Current positions

taxi driver

Join our team of taxi drivers today! Unlock fantastic perks by working with Phoenix, you’ll even be protecting the environment while you work!

No experience is required: we provide all necessary training and help drivers to obtain any required badges. We also have immediate starts available for drivers with valid Northumberland Taxi badges. If you’re interested in driving with us, please email your CV here with the subject line – Taxi Driver Position.

CALL CENTRE OPERATIVES

Working closely with our existing customer base, you will operate our taxi booking system and assist our customers who call us by phone and place bookings made via our app and website. Additional administrative tasks may be required of you.

• Variable hour contract
• Weekday evenings and weekend day/evening shifts available only
• Meets national minimum wage

Key skills required:

• Good knowledge of the local area
• English GCSE or equivalent

Primary Duties:

• Answering telephone calls primarily related to taxi bookings
• Processing customer payments
• Undertaking administrative work where necessary
• Customer service

Please apply by emailing a CV 

PASSENGER TRANSPORT ASSISTANTS

We are recruiting Passenger Transport Assistants to travel alongside young people on their journey to and from school. Your prime concern will be the prompt, safe and efficient transport of service users between home and school on a regular schedule, typically mornings and afternoons. We have positions available throughout Northumberland, North Tyneside, Newcastle and County Durham.

Established Duties and Responsibilities:

• Liaising with the School Contracts department at Phoenix and, on occasion, the Local Authority.
• Meeting and greeting your service users and their parents/carers
• Assisting all service users on and off the transport.
• Ensuring all passengers adhere to Health & Safety guidelines.
• Where necessary, riding on the tail lift of the transport with your service users.
• Recording and reporting all issues, problems and feedback on your specified route.
• Where applicable, ensuring the safe transportation of medication.
• Recording and reporting any issues relating to any of the equipment necessary for the safe transportation of the service users.
• Reporting all accidents to management at Phoenix
• Ensuring your own health, hygiene and appearance are kept to maximum standard requirements

You must be at least 18 years of age to apply for this vacancy. You must prioritise health, hygiene and safety throughout your vacancy. Must be readily available for short notice work and be prepared to cover at short notice. Phoenix requires 100% commitment for this role to ensure you can provide and practise a high standard of service.

Please note that throughout your role as a Passenger Transport Assistant, you may be required to transport wheelchair users to and from the vehicle, perform manual handling of the wheelchair, and adhere to Health & Safety. You will also be required to climb steps/stairs, ride on the tail lift, and, where necessary, secure wheelchairs. 

If you’re interested please email a CV here, we have a couple of positions available so please include the position you are applying for in the subject line.